OSSI Care

Each OSSI piece is carefully hand-crafted and made from a variety of materials such as stainless steel, sterling silver 925, 14K gold, and acrylate. Our high-quality materials are durable and resistant to corrosion and oxidation. The accessories will not tarnish, rust, or turn green on the skin, even if worn on a daily basis.

The base material of our accessories is stainless steel, which means they are hypo-allergenic and perfectly fit for those who have sensitive skin.

We want your OSSI products to last a lifetime with proper care and maintenance. We advise you to take off your jewelry before sleeping or showering. Please avoid chemicals like bleach or chlorine. These can damage the plating and the surface of stainless steel metal. Therefore, we recommend you remove any jewelry before swimming in chlorinated pools.

To minimize wear and tear, avoid wearing your jewelry while performing activities where it may get damaged, scratched, or come into contact with chemicals. You can keep your jewelry safe in the OSSI jewelry box, in which you received the item(s).

We stand behind the quality of our jewelry and guarantee that upon receiving the product, every jewelry item is free of material and manufacturing defects. This warranty is valid for the duration of 3 months, beginning on the date of purchase. To inquire if your jewelry is covered under this warranty, contact us with your name, address, order number, and a detailed description and pictures of the issue at hand. Warranty claims must be accompanied by acceptable proof of purchase. Note that you will be expected to pay the original cost of the item for repairs and/or replacements in the following cases, even during the warranty term: failure or damage caused by improper use or carelessness (knocks, dents, crushing, etc.), failure or damage caused by unjustifiable repair or modification, aesthetic changes that occur from normal wear and tear, aging (minor scratches, etc.) and alteration of the color such as subtle color changes to the plating, etc. and failure or damage caused by fire or water, or a natural disaster. In the event your item required for warranty has been discontinued or sold out, a credit code will be offered for the value paid on the original purchase, to be used towards a new replacement purchase of another item and subject to approval. We will not honor fake or fraudulent warranty claims and reserve the right, in our sole discretion, to reject any warranty claims which we suspect to be fraudulent.